Stakeholder engagement

Lacto Japan Group places great importance on engaging in dialogue with its stakeholders, including shareholders and investors, employees, customers, suppliers, and local communities. We also exchange information and opinions with government bodies, such as the Ministry of Agriculture, Forestry and Fisheries.

 

Our suppliers are global manufacturers that meet our stringent quality standards for dairy ingredients, meat products, and other items. By working with suppliers to address issues at production sites and coordinating on production volumes, we build mutually beneficial relationships. Our customers are primarily major domestic food manufacturers, including dairy, confectionery, and beverage companies as well as feed manufacturers.

 

When customers develop high value-added dairy products, we share our accumulated expertise and provide proposals based on that expertise one of our core strengths, to support product development and strengthen long-standing relationships.

Stakeholder

Initiatives

Main Dialogue Methods

Dialogue with Suppliers

Lacto Japan Group engages in mutual visits and online meetings with suppliers to share and resolve issues. To achieve sustainable procurement, we work together with suppliers to promote the development of a responsible supply chain.
  • Formulation and publication of the Procurement Policy
  • Communication through mutual visits and online meetings with suppliers
  • Regular reporting and confirmation of customers’ procurement status and related responses
     

Dialogue with Customers

Lacto Japan Group is committed to meeting customers needs by providing safe and reliable food products. We also work to resolve issues through customers visits and direct dialogue. In addition, we engage in value co-creation through joint product development with customers.
  • Responding to customers surveys
  • Resolving issues through customers visits and other forms of dialogue
  • Joint product development with customers

Dialogue with Employees

Lacto Japan Group promotes the creation of a workplace environment where every employee can work with peace of mind and maintain both physical and mental well-being.
We also support diverse working styles and career development, enabling employees’ growth while ensuring the company’s sustainable development.
  • Conducting stress checks
  • Utilizing the whistleblowing system
  • Implementing goal-setting and feedback interviews

Dialogue with Shareholders

Lacto Japan strives for highly transparent information disclosure by clearly communicating its management status and business strategies to shareholders.
We also engage in constructive dialogue with a broad range of investors and reflect their expectations and opinions in our management practices.
  • Information disclosure through the General Meeting of Shareholders and financial results briefings
  • Enhancing investor relations website content
  • Direct dialogue with institutional and individual investors

Dialogue with Local Communities

Lacto Japan Group collaborates with the dairy and livestock industries to address shared challenges and works to enhance the sustainability of local dairy farmers.
  • Formulation and publication of the Environmental Policy
  • Opinion exchange and collaborative activities with government bodies, local organizations, and industry associations